AWARDING & QUALIFICATIONS
ISP’s Sales
Capability Framework
The ISP Sales Capability Framework defines the essential knowledge, skills, behaviours, and tools required for effective and ethical sales performance.
Used by leading businesses, it provides a structured approach for defining what capabilities and competencies are needed to perform various sales roles.
The Framework is the basis of the UK’s Office of Qualifications (Ofqual) specification of sales qualifications
It is used to endorse sales training companies and their sales training programmes and is designed to guide personal development, support professional advancement and deliver improved business success.
Explore our interactive Sales Capability Framework
Click the diagram
Select a level and then a Quadrant. You can then see the Capabilities for that combination
Clicking a Capability you will see the Competencies
Clicking a Competency will show a short summary about it.
Download
Please supply your name and email address and we will send you an email with the download link for the Sales Capability.