We’re delighted to award Royal Mail the Ethical Sales Business award 2025!
ISP is delighted to announce that it has awarded Royal Mail its Ethical Sales Business award 2025, a respected accreditation that recognises an organisation’s commitment to the highest standards of ethical selling.
The award is designed to highlight businesses that actively demonstrate ethical practices through their people and processes. It is presented to organisations where at least 75% of their sales team successfully complete the ISP’s Sales Ethics exam, an assessment that reinforces professional standards, integrity, and customer focus within the sales profession. Royal Mail proudly met the requirement, making it one of the largest UK sales teams to achieve this prestigious award.
André Lahiff, Sales Operations Leader, commented: “This is a fantastic achievement for Royal Mail and a reflection of the professionalism, integrity and values our sales teams bring to their roles every day. Ethical selling is at the heart of how we do business, and this recognition from the Institute of Sales Professionals further strengthens our reputation as a responsible and trusted brand. It’s a real credit to the teams involved.”
Oksana Nosulichua, Royal Mail / ISP Relationship Leader, added: “I’m incredibly proud of our teams for embracing this initiative and achieving such a strong result. It’s a real testament to the culture of continuous development and ethical practice we’ve built across our sales community. This award not only celebrates what we’ve achieved but also reinforces the high standards we’ll continue to uphold moving forward.”
Tom Liversedge, Head of Sales at ISP, concluded: “This distinguished recognition is a testament to Royal Mail’s unwavering commitment to integrity, transparency, and excellence within its sales practices. In an increasingly competitive market, it is fantastic to see an organisation of Royal Mail Group’s stature, set such a high standard for ethical conduct. This achievement not only reflects the hard work and dedication of the teams, but also reinforces the critical importance of trust and responsibility in building lasting customer relationships.”
This achievement marks an important milestone in Royal Mail’s ongoing commitment to ethical, customer-focused selling and professional excellence.