Post-Covid Sales Configuration and Challenges

  • A hybrid sales structure, breaking the boundary between field vs desk salespeople, is the future of selling.
  • Virtual meetings are here to stay, but face-to-face is important when initiating new relationships and celebrating key milestones.
  • Salespeople are “trusted advisors” to customers. Ensuring quality relationships should remain a priority, especially in a virtual environment.
  • Salespeople’s use of technology increases their productivity, but also increases burnout.
  • Prospecting for new customers online is the most difficult task for salespeople. Digital sales training is a must for sales organisations.