Why clients "ghost" you and what to do about it


9.00 - 10.00 am BST: As a result of joining this event, you will gain insights on why ghosting happens, understand its underlying causes and learn effective strategies to overcome it and ensure you have top tips to proactively prevent it.

Recommended audience

Sales leaders, CROs, sales enablement, CCOs, sales directors and sales managers

Type of audience

UK and International


You are on the case with a hot lead and you expect it to convert quickly. And then... SILENCE

If there is one challenge we hear more than any at the moment, this is it. And it is impacting sales professionals at every stage of the sales process.

Why is it happening? What can you do to overcome it? What can you put in place to avoid it in the first place?

In this revealing interactive session Raoul Monks, CEO of Flume Sales Training will shed light on this challenge, sharing the latest research and outlining the most powerful strategies to make ‘ghosting’ a thing of the past.

Key takeaways

  • Understanding of why ghosting happens.
  • Common mistakes - how salespeople make ghosting more likely.
  • Top tips on what you can do prevent it.

CPD Points

CPD Points: Two (when attending live) or one (watching the recording)


Raoul Monks, CEO, Flume Sales Training

Raoul is the Founder and CEO of Flume Sales Training and a global thought leader on B2B sales. He cuts through the noise surrounding sales and simplifies complex research into actionable insights that are 100% focussed on driving revenue.

Please note that if you are not a member of the Institute of Sales Professionals and book a ticket, our members will take priority and, in the event of reaching full capacity, you may be contacted closer to the event to cancel your booking. To ensure you are able to attend all events, contact membershipservices@the-isp.org for more information.



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